FAQ

ABOUT US

 

What does “Hooga” mean?

“Hooga” is the endearing English spelling of the Danish word, hygge, which means cozy. The Hooga lifestyle is all about coziness and comfort.

 

 

DEVOTIONAL JOURNAL

 

How many pages does it have?

The devotional journal has a total of 240 pages.

Why is it a 30-week devotional?

The reason why this devotional journal is only 30 weeks (and not a full year) is because it was meant to accompany the 30-week Guided Meditation series. Since this is a devotional journal and not a planner journal, we thought it would make sense to match its length with the curriculum timeline.

How is it different from The Abundant Life Guided Meditations?

The journal was meant to accompany the guided meditations so it follows the same curriculum, but offers additional interactive elements, such as worksheets, games, recipes, origami, and bullet journaling space. It’s an immersive journaling experience, whereas the guided meditations are more reflective and meditative.

Is it only for Christians?

No, The Abundant Life Devotional Journal was created with a diverse audience in mind. If you are open to spirituality and enjoy the creative faith-based content on Anh Lin’s channel, the devotional journal is for you.

Can I purchase wholesale for my store/organization?

We would love to talk to you about a potential partnership. Please contact us on our Wholesale Inquiries page.

 

 

USAGE RIGHTS

 

Can I print your wallpapers?

Yes, feel free to print the wallpapers for personal enjoyment! Please note that the dimensions were created specifically for mobile/desktop, so your print might be of lower quality. We offer downloadable art prints for this very reason.

Can I use your wallpapers as my business logo?

Unfortunately, the free graphics from Hooga cannot be used or readapted for business or commercial purposes.

Can I use your wallpapers as my website banner?

Unfortunately, the free graphics from Hooga cannot be used or readapted for business or commercial purposes including website content, as that constitutes your personal brand or business.

Can I use your soundtracks as my YouTube background music?

Unfortunately, the soundtracks from Hooga cannot be used or readapted for business or commercial purposes, including but not limited to YouTube background music, commercial ads, short films, etc.

Can I use your soundtracks for my business ad?

Unfortunately, the soundtracks from Hooga cannot be used or readapted for business or commercial purposes, including but not limited to YouTube background music, commercial ads, short films, etc.

 

 

RETURNS

 

What is your return policy?

Please click here to read our full return policy.

The product isn’t what I expected. Can I return it?

Physical products can be returned within 7 days of receiving your package. However, it must meet our return policy requirements.

My order arrived damaged. Can I return it?

Please email info@thehoogashop.com within 7 days of receiving the damaged product with:

1. Subject title, “RETURN"

2. The name or email you used to place the order.

3. The order number.

4. Any photos of the defect or damage.

We will review your inquiry and get back to you as soon as we can.

My package is missing products. Can I return it?

Please email info@thehoogashop.com within 7 days of receiving the package with missing products with:

1. Subject title, “MISSING PRODUCT”

2. The name or email you used to place the order.

3. The order number.

We will review your inquiry and get back to you as soon as we can.

My entire order is missing. What do I do?

Please email info@thehoogashop.com with:

1. Subject title, “MISSING ORDER”

2. The name or email you used to place the order.

3. The order number.

We will review your inquiry and get back to you as soon as we can.

Can I get a refund for my digital order?

Unfortunately, digital orders cannot be returned or refunded.

 

 

SHIPPING

 

Do you ship internationally?

Yes, we offer international shipping to select countries.

When will my order arrive?

All packages should ship within 3-5 business days (unless stated otherwise). You will receive a tracking number for the order as soon as it ships. The length of your shipping time depends heavily on your location, weather variants, and COVID restrictions.

Are there any ongoing discounts?

Receive 10% off $100 or more! Discount will automatically apply at checkout. For seasonal discounts, please follow us on Instagram and subscribe to our newsletter to stay in the loop!

 

 

PAYMENTS

 

What payment methods do you accept?

We accept credit, debit and PayPal.

Can I apply a promo code after I’ve already placed an order?

Unfortunately, promo codes cannot be applied after the order has already been placed.

When will my refund show up in my account?

Refunds will generally take 5-10 business days to process, depending on your bank.